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Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Wonderful customer service. Kept me informed every step of the way
Staff was very friendly.
The service I received was spectacular! The young man that helped me was wonderful. You should give him a raise.
Professionalism, friendly and prompt. Was pleasantly surprised at how nice and responsive they were.
The parts needed to repair my Nook were not available any more. It was a very old device, so it was understandable. However, Jonathan, called and explained and to my surprise he offered to send it back without ch...
Staff was patient. Worked to resolve the problem
Efficient, helpful, and friendly
You couldn't find the needed part for our Nook and didn't charge us for looking. Classy. Thanks. Bought a new one.
My Nook works. Reasonable time for repair. My Nook works . Paid the price for broken item. My Nook works!!!!!!!
When I left I knew exactly why my Nook could not be repaired
Very courteous and informative advice
Folks were friendly and got back to me earlier than planned with phone calls from 2 different employees. Expensive repair was needed and I was told it would be less expensive to purchase a used Nook instead.